World-Class Technical Support
Resolve Tech Issues Quickly, No Matter How Complex
Minimize interruptions and keep your classrooms running effectively with Bluum's world-class, on-demand technical support. With one of EdTech’s largest, most reputable, and well-connected technical support teams, Bluum's industry-certified experts confidently tackle issues of any scope.
Remote and On-Site Services to Keep Your Classrooms Running
With Bluum, you’ll always receive the support you need, when and where you need it.
World-Class Support
Our customer service team earned a World-Class Net Promoter Score® ranking for getting customers the right answers fast. Need hands-on assistance? Our nationwide network of industry-certified technicians is at your service.
Budget-Friendly Service, On Demand
All phone, chat, and email support is free. Get priority on-site service as a service contract customer or bill per visit.
Rapid Response Times
Service contract customers receive on-site service in 8 business hours or less. Non-service contract customers can expect on-site support within 2-5 business days, or ASAP if a technician is available.
Teach and Learn with Confidence
Integration and Installation
Get your classroom solution up and running, effortlessly.
Warranties and Repair
Get the most out of your devices.
Professional Development
Watch your team grow with training by educators, for educators.
Frequently Asked Questions
We can put you in touch with a Service Contract Specialist who will work with you to come up with a custom service plan to meet your needs.
Contact our technical support team to monitor the status of your ticket.