World-Class Technical Support
Resolve Tech Issues Quickly, No Matter How Complex
Minimize interruptions and keep your classrooms running effectively with Bluum's world-class, on-demand technical support. With one of EdTech’s largest, most reputable, and well-connected technical support teams, Bluum's industry-certified experts confidently tackle issues of any scope.
Remote and On-Site Services to Keep Your Classrooms Running
With Bluum, you’ll always receive the support you need, when and where you need it.
World-Class Support
Our customer service team earned a World-Class Net Promoter Score® ranking for getting customers the right answers fast. Need hands-on assistance? Our nationwide network of industry-certified technicians is at your service.

Budget-Friendly Service, On Demand
All phone, chat, and email support is free. Get priority on-site service as a service contract customer or bill per visit.

Rapid Response Times
Service contract customers receive on-site service in 8 business hours or less. Non-service contract customers can expect on-site support within 2-5 business days, or ASAP if a technician is available.
Teach and Learn with Confidence
Frequently Asked Questions
We can put you in touch with a Service Contract Specialist who will work with you to come up with a custom service plan to meet your needs.
Contact our technical support team to monitor the status of your ticket.