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Customer Success Story

San Diego Unified School District

Customer Challenges

Having devices in kids’ hands became even more of a priority when the coronavirus  pandemic forced the district to close its schools in spring 2020. Socioeconomic differences  within the district meant that administrators had to be diligent about ensuring that every  student had equal access to education, no matter what their new learning environment  looked like. 


SDUSD leaders also needed to plan for the eventual return to in-person instruction.  According to Derek Suzuki, SDUSD’s Instructional Technology Resource Teacher, the  district intends on implementing hybrid learning models, which require the use of different  technologies compared to those needed for a fully remote learning environment.

The Solution

Bluum partnered with the district’s technology team, providing consultation  and devices – such as webcams, stands and audio equipment – to support  teachers who will simultaneously instruct students in the classroom and at  home. 


Summative assessments have been challenging in a remote learning  environment. SDUSD relied on advice from Bluum’s team of experts to find  new ways for teachers to authentically assess their students, particularly  during synchronous Zoom sessions. SDUSD purchased a Pear Deck  license, which enables teachers to build assessment features into  Google Slide presentations. Such features include the ability to  post questions, collect answers and display responses in real-time,  providing better feedback for educators and students alike. 


As SDUSD looks to the future, administrators want to continue  leveling the playing field for learners while helping teachers create lessons that will raise test scores and better prepare students for college and career. The technology team is looking at Bluum’s suite of remote learning essentials – not just for instruction but also for reaching parents and guardians who cannot attend school meetings, as well as students with an Individualized Learning Program (IEP) or those in special education. The district also plans to use learning management systems to facilitate asynchronous learning and archive lesson materials. 


The guidance provided is crucial to helping districts like ours understand what is possible to meet our toughest technology challenges. Without the cooperation of Trox and our local Wi-Fi and hotspot partners, it would be impossible to provide the technology and connection needed to learn in a remote setting.

Derek Suzuki Instructional Technology Resource Teacher San Diego Unified School District



Improved 1:1 Implementation

SDUSD first rolled out its 1:1 initiative 12 years ago. Bluum came in as a partner as the district began its second phase and enhanced the experience with devices for teachers and interactive whiteboards, among other tools.


Convenience and Peace of Mind


The Bluum SHIELDSM Protection Program helps SDUSD protect and extend the life of its devices until there’s sufficient funding to start a refresh cycle. As a public entity funded by property taxes, the district can prove its value to stakeholders, which is especially crucial as budgets continue to tighten.

Relationship Building

The district launched its STEAM initiative, and administrators visited the STEAM room that Bluum designed. District leaders felt confident that Bluum could support the curriculum with its collaborative learning solutions. Bluum also provided the technology team with solution demos to see which products would best meet their needs. SDUSD continues to work with Bluum to outfit classrooms with technology that supports the needs of all learners.